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  2. Harry Potter Fan Club App

Harry Potter Fan Club App

General Information

  • What is the app called?
  • Where and when will the app be available?
  • Can fans of all ages get the app?
  • Is the app available on Android and iOS?
  • What is in the app?
  • Do fans have to pay for the app?

House, Wand, Patronus

  • Can I see my Hogwarts house, wand and Patronus in the app?
  • What is different about the Sorting Ceremony in the app?
  • Where is the reimagined Sorting Ceremony available?
  • Can I take the new Sorting Ceremony if I already have a house?
  • Do I have to change my Hogwarts house if I get sorted into a different one on the app?
  • Can I change my Hogwarts house?

Quizzes and Puzzles

  • What kind of puzzles do you have in the app?
  • Where can I find the puzzles and quizzes?
  • Can I complete the puzzles and quizzes more than once?
  • I am having a problem with the puzzles, what can I do?

Secret Codes

  • What is a secret code?
  • How do I enter a secret code into the app?
  • My secret code is not working
  • Where can I find a secret code?
  • Can I use a secret code more than once?
  • Can I use the secret codes on the website?

Enchanted Keys

  • What are Enchanted Keys?
  • Where can I find Enchanted Keys?
  • Do I need to be connected to WiFi to scan an Enchanted Key?
  • An Enchanted Key isn’t scanning, what can I do?
  • I missed an Enchanted Key and have left the location, what can I do?

Troubleshooting

  • How can I download the app?
  • Troubleshooting Guide: Android
  • Troubleshooting Guide: iOS
  • Why can't I download the app?
  • Can I use the app offline?
  • How do I turn off/on notifications?
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