There is a problem with a product I have purchased, who can I contact? For any problems with merchandise, please contact the retailer where the purchase was made. They will be happy to help. Related articles What online savings do I get as a Gold member of the Harry Potter Fan Club? How do I get the discount? How are Scholastic supporting Harry Potter At Home? How many pins are there to collect? What is Harry Potter at Home: Temporary Open Licence for Teachers?