I missed an Enchanted Key and have left the location, what can I do? Please contact us with details of the location of the Enchanted Key that was missed so that we can help you to gain access to the exclusive content. Related articles What are Enchanted Keys? Where can I find Enchanted Keys? An Enchanted Key isn’t scanning, what can I do? Do I need to be connected to WiFi to scan an Enchanted Key? Can I use the app offline?