Your welcome gift can be ordered using the Harry Potter Fan Club app. Head to your profile 
in the Harry Potter Fan Club app to place your order. If you have not yet been sorted into your Hogwarts house within the app, you will need to do this before you can proceed with your welcome gift order.
You will not be able to amend or cancel your order once submitted, so please ensure that you enter the correct name and address details when ordering.
Please note that the welcome gift cannot be ordered via the website. If you run into any problems in the app, contact us here with any relevant screenshots or error messages of the issue.