Please contact us with a full description of the problem as well any photos that will help us get this sorted for you.
Articles in this section
- What is the welcome gift?
- How do I order my welcome gift?
- Why do I need to be sorted to order my welcome gift?
- There is a problem ordering my welcome gift, what can I do?
- Can I order the Keys and Curios journal if I do not have a Wizarding World Gold subscription?
- When will my welcome gift be shipped?
- How long will my welcome gift take to arrive?
- How will my welcome gift be shipped?
- Can I ship to a PO Box or APO/BFPO address?
- Can I track my order?