Please note that the Harry Potter Fan Club app is currently available in the UK, US, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Italy, Malaysia, Mexico, The Netherlands, New Zealand, Norway, The Philippines, Portugal, Singapore, South Africa, Spain, Sweden and Switzerland only. If you are not located in these regions, you will not be able to download the app.
In order to download the app, ensure that you have enough space available on your device as well as a strong Wi-Fi connection.
If you continue to experience an issue downloading the app, please contact us here with any screenshots that may help us identify the problem and we will investigate this further for you.