How do I contact the Pottermore Shop? You can find the Pottermore Shop FAQs here where you should be able to find the answer to your query. You can reach out to the team via the same page. Related articles What will happen to my Pottermore account? Where can I buy the Harry Potter eBooks and digital audiobooks? Where can I find my purchase history? Can I change my Hogwarts house? What else is going to be coming?